June 10, 2023

  • A Tesla owner went viral on TikTok when he posted a series of videos about problems with his Model S.
  • Mario Zelaya claims he was locked out of the car after the battery died, which will cost more than $20,000 to fix.
  • Last year, a Finnish Tesla owner blew up his EV to protest a similar problem.

A Tesla owner said he was locked out of his Model S after the battery died — a problem he said the automaker told him would cost more than $20,000 to fix.

Last week, Mario Zelaya Posted a TikTok video The issue calls and it has received more than 15 million views. On TikTok, Zelaya said his Model S’s battery had completely died, leaving him unable to get inside the car or even access the car’s ownership documents to sell. The car also won’t respond to a charge, he said.

“This is why you should never buy a Tesla people,” Zelaya said in the video, calling the car a “piece of garbage.” He said he bought the car new in 2013 for $140,000.

Zelaya and a Tesla spokeswoman did not respond to Insider’s request for comment ahead of publication.

Tesla owners may have Manually gained access to the vehicle By removing the front bumper or going inside the tire, but he said he “doesn’t have time for that.”

in a Previous videoThe Toronto-based Tesla owner posted a picture of a Tesla service estimate on March 14. Estimates show that a replacement battery for an electric vehicle will cost more than $28,000 in Canadian dollars or $21,000 in US dollars.

According to a document shared by the owner on TikTok, the car needs replacement after more than 77,000 miles. Tesla batteries are designed to last 300,000 to 500,000 miles, or about 21 to 25 years, before needing replacement. Elon Musk said. last year, Electric said Tesla owners who have received battery pack replacement estimates between $20,000 and $30,000

In the district said a separate video That he took the car to Tesla after getting one “High voltage battery” warning Message – A problem that can cause EV batteries catch fire. He said he was told the matter would not be covered warranty

When he later took the Model S to his country’s regulatory agency, Transport Canada, technicians told him the battery had rusted because the drain hose of the car’s air conditioning unit was resting on top of the battery case, and water was constantly seeping into the battery unit, Zelaya. said

A video As of last week, Zelaya said he was finally able to sell the car after paying $30 for new ownership papers. The TikTok shows the new owner opening the front bumper to gain access to the car’s interior.

“This is going to be the end of my Tesla journey,” Zelaya said in the video. “It’s out of my life. Keep it out of yours.”

This isn’t the first time Tesla owners have raised concerns about quality control issues. Last year a man from Finland Filmed a video He blew up his 2013 Tesla Model S himself after discovering a replacement battery would cost $22,600. The man also allegedly had a water-damaged battery

In August, Vox reported that owners filed thousands of complaints about Tesla service centers. Last year, Insider reported that drivers were taking to social media to report problems with their brand new Teslas, including bad paint jobs and misaligned car panels.

Do you work for Tesla or drive one of its electric cars? Contact the reporter from a non-work email at gkay@insider.com

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